ABT Company
About Fleet Services OCRV
Fleet Services OCRV is the commercial fleet division of OCRV Center, a body shop operating in Yorba Linda since 1989. The division handles body, paint, structural and equipment install work for commercial fleets running out of Santa Ana, about 17 miles away. Recreational vehicle work stays with the parent operation.
- Operating since
- 1989
- Facility
- Yorba Linda
- Target market
- Santa Ana
- Facility square footage at OCRV Center, the parent operation
- 35,000 sq ft
- OCRV Center has operated in Orange County since 1989
- Since 1989
- OCRV Center body and refinish experience, 35+ years
- 35+ years
- Repairs completed monthly at OCRV Center
- 50 to 150 repairs
- Paint jobs completed monthly at the OCRV Center facility
- 60+
- Major collision repairs handled monthly by OCRV Center
- 20+
Figures reflect the OCRV Center facility.
IDX Company
Read more about the operation
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Our Story
How a recreational vehicle body shop grew a dedicated commercial fleet division, and why it operates differently.
Company
Our Process
Intake to release, with the timeline attached to each stage so nothing depends on chasing us for an update.
Company
Why Choose Us
The honest version, including where a closer shop is the better call.
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The Facility
What is actually in the building, and why each capability changes the downtime number.
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Certifications and Standards
Training and procedure standards the work is performed against, stated without overclaiming.
DEP Departments
Who handles what
Departments and roles rather than individual names, because the person who answers should not change the answer.
Scope, pricing and carrier documentation
Estimating and Claims
Estimating reads the intake photos, writes the scope and price band, and owns the file from first contact through the final supplement. When a claim is involved they assemble the photographs, labor justification and published procedure references an adjuster needs, and deal with the desk adjuster directly when the fleet authorizes it. They also deliver the unwelcome news when a repair cost is chasing a unit's value, which is a service in itself for a Santa Ana fleet trying to decide whether to keep a unit.
Frame rack, measurement and load path repair
Structural
Structural anchors units to the rack, measures against published dimensions before anything moves, and pulls the structure back to spec under measurement rather than by eye. They decide where sectioning is permitted and where full replacement is the only correct answer, and they record measurements before and after so the repair file can be defended later. Chassis rails, body substructure, rear frames, corner posts and trailer crossmembers all pass through this department.
Skins, doors, roll doors and sheet metal
Panel and Body
Panel and Body handles everything from a scraped side skin to a full box side replacement: metal repair, panel section replacement, fiberglass panel work, seam sealing, door and roll door alignment, and the hardware that rides on all of it. They work to the joining method the builder specified, using rivet bond, huck fasteners, adhesive or weld depending on what the original construction and the published procedure call for.
Preparation, booth work and fleet color control
Refinish
Refinish preps substrate, applies primer and sealer, sprays in a downdraft booth and measures film build rather than judging it by eye. They maintain the recorded formula for every fleet color that comes through the shop, so a replacement panel three years from now lands on the same shade as the rest of a Santa Ana fleet. They also make the honest call on when a panel needs full refinish rather than a spot blend.
Removal, application, numbering and reflective tape
Graphics
Graphics removes old vinyl without damaging sound finish underneath, corrects the ghosting and chalking that decades of Orange County sun leave behind, and applies new livery, unit numbering and reflective tape squarely and consistently across a fleet. They work from a fleet's placement standard so unit fourteen and unit forty one carry the number in the same place, which sounds trivial until a dispatcher is reading numbers off a yard camera.
Shelving, bulkheads, racks, liftgates and lighting
Upfit and Equipment
Upfit turns a bare chassis or an empty cargo van into a working unit and rebuilds the equipment already on one. Shelving and drawer layouts, bulkheads, ladder and pipe racks, liftgate installation and repair, interior and beacon lighting, power distribution, E-track and load securement. They build the first unit as a reference, walk it with the fleet, then repeat it identically so crews can move between trucks without relearning anything.
Final checklist, documentation and handoff
Quality and Release
Quality and Release runs the written checklist before any unit leaves: measurements on file, film build in spec, seams sealed, lights and markers functioning, roll door and liftgate cycling under load, graphics square, cargo area swept, disturbed areas re-protected against corrosion. Anything that fails goes back to the bay. They also make the release call, send release photographs and stage the unit so a driver arriving from Santa Ana is not standing in a lobby waiting.
All work is performed at our Yorba Linda facility. Scope covers body, paint, structural and equipment install work. Engine, drivetrain and inspection certification work is handled elsewhere. Recreational vehicles and motorcoaches are handled by the OCRV Center parent operation rather than by this division.
Next step
Put a unit on the schedule
Send the unit number, the damage, and a few photos. You get a written scope and a price band back, not a sales call.
All work is performed at our Yorba Linda facility. Estimates are scheduled, not walk up.