REQ Quote request
Request a Fleet Repair Quote
Send the unit class, what happened and photos, and estimating comes back with a written scope and a price band at the posted rates. Multi unit incidents submit as one request. Carrier, claim number and purchase order fields are on the form because that is how a commercial fleet actually buys repair.
- Body and paint
- $210 / hr
- Response
- 1 business day
- Multi unit
- Accepted
SEQ What happens next
From photos to a booked bay
01
Send the request
Unit class, what happened, photos, and the carrier or purchase order if either applies. Multi unit incidents go in as one submission.
2 minutes
02
Estimating reviews the photos
We identify the likely scope, flag anything that will need teardown to confirm, and note parts with a known lead time.
Same or next business day
03
You get a written scope and price band
Line items at the posted rates, a labor hour band, and the turnaround tier the job falls into. Enough to take to a budget owner.
1 business day
04
Schedule the bay
We book the drop off window around your route coverage. Multiple units can be staged so the whole group is not off the road at once.
Agreed with you
EST Estimate policy
What an estimate costs
| Type | Terms |
|---|---|
| Collision estimate | By appointment. Carrier appraisers are welcome on site. |
| Systems estimate | $150, credited as a line item against an authorized repair. |
| In depth diagnostic | One hour at $285, credited as a line item against an authorized repair. |
| Category | Rate |
|---|---|
| Body and paint | $210 per hour |
| Electrical and accessory | $260 per hour |
| Diagnostic, scan and calibration | $285 per hour |
| Detail | $95 per hour |
Estimates are scheduled rather than walk up, and they are not free. Both the systems estimate and the diagnostic hour are credited against an authorized repair, so proceeding with the work removes the cost. All work is performed at our Yorba Linda facility.
FAQ Questions
Quote request questions
What do you need from me to quote a repair
The unit class, what happened, and photos of every damaged area plus one wide shot of the whole unit. If it is a claim, add the carrier and claim number. If you need a purchase order on the invoice, add it now so it appears on the written estimate rather than being added later.
Can I submit several damaged units at once
Yes. Set the unit count and paste the unit or VIN list into the field provided. A yard incident that damaged six vans goes in as one request rather than six, and comes back as one scheduling plan rather than six separate conversations.
How fast do you respond to a quote request
Estimating works requests in order during shop hours, Monday to Friday 8:00 AM to 5:00 PM and Saturday 9:30 AM to 3:00 PM. If a unit is off the road right now, call the shop rather than waiting on the written reply, because a phone call jumps the queue.
Does the quote cost anything
A written price band from photos costs nothing to request. A formal estimate is scheduled: a systems estimate is $150 and an in depth diagnostic is one hour at $285, both credited as a line item against an authorized repair. Estimates are by appointment rather than walk up.
Do you accept purchase orders and net terms
Yes on an established fleet account. Tick the net terms box and include the purchase order number. New accounts usually start on the standard deposit schedule and move to net 30 after the first completed job clears.
