Turnaround and Scheduling Questions for Santa Ana Fleets

Light cosmetic work such as a single panel, bumper, mirror or decal set clears in one to three business days. Moderate body work runs four to eight. Structural jobs involving frame, subframe or cab mount work take two to four weeks. Full refinish work takes two to five weeks. Upfit installs run three to ten business days.

Monday through Friday, 8:00 AM to 5:00 PM. Saturday, 9:30 AM to 3:00 PM. Closed Sunday. Drop offs are easiest first thing Monday through Friday, because a unit that arrives before 9:00 AM can usually be documented and torn down the same day rather than waiting for the next production shift.

It depends on the job size and current bay load, so call the shop with the unit type and damage description for a current window. Light cosmetic work usually schedules within a few days. Structural and full refinish work is planned further out because it occupies a bay for weeks rather than days.

Parts availability, followed by supplement approval. Commercial specific components such as box panels, cargo doors, cab corners and upfit hardware frequently carry long lead times. That is why long lead parts get identified and ordered at teardown rather than after the structural pull is finished, which removes days or weeks from the calendar.

Sometimes, and it usually costs money rather than time. Expedited freight on a back ordered part, an alternate part source, or overtime scheduling can compress a calendar. Whether that is worth it depends on the daily downtime cost of the unit, which is why fleets should know that figure before they need it.

Yes, 9:30 AM to 3:00 PM. Saturday is a good day for drop off and pickup because yard traffic is lighter and drivers are not fighting weekday freeway conditions. Production work also runs on Saturdays, which matters on structural jobs where a few extra hours a week compresses the overall calendar.

Through a daily repair status log that names what the unit is waiting on, whether that is inspection, supplement approval, a back ordered part, booth time or calibration. That log is what makes a downtime claim defensible later, and it means a fleet manager can see the current constraint without calling to ask.

Yes, and that is the better pattern for a fleet that cannot lose several vehicles at once. Repairs get staged so the operation is never down more than planned, with the heaviest structural job started first because it holds the longest calendar. Scheduling the sequence in advance also lets parts be ordered ahead.

Two to five weeks per unit depending on size, surface preparation required, and how many colors and graphics are involved. Refleeting a group is planned as a rolling schedule rather than a single batch, so the fleet keeps enough units on the road while the shop works through the sequence.

Usually one to two weeks before work begins. Inspection scheduling takes one to seven days depending on whether the carrier uses a photo estimate or a physical appraiser, and each supplement approval adds one to three days. Moving the unit to a repair bay before the appraisal removes several days from that total.