Skip to content

FAQ Vehicles and Scope

Vehicles and Scope Questions for Santa Ana Fleets

What rolls into these bays, what work is performed here, and what is handled by other providers. The scope boundary is stated plainly rather than buried in an estimate line.

Questions
11
What types of vehicles do you work on?

Commercial fleet units. Box trucks, cargo and utility vans, cutaway chassis, service and utility bodies, stake and flatbed units, commercial trailers, municipal and public sector vehicles, and electric delivery vans. Work is performed on single units and on multi unit fleet accounts running out of Santa Ana and greater Orange County.

What work is out of scope here?

Scope covers body, paint, structural and equipment install work only. Mechanical systems, drivetrain work and inspection certification are handled by other providers, and that is stated on the estimate rather than implied. Saying so plainly is more useful to a fleet manager than a vague claim to do everything under one roof.

Do you perform frame and structural repair?

Yes. Frame rail measurement against manufacturer datum points, bench anchoring and pulling under load, sectioning at manufacturer approved splice locations, crossmember replacement, cab mount repair and structural welding on steel and aluminum. Every structural job is measured before and after, and the printouts go into the repair file and the claim file.

Do you install liftgates and service bodies?

Yes. Liftgate installation runs eight to thirty five labor hours depending on the unit and the gate. Service body installation runs fifteen to sixty. Toolbox and crane bodies, van shelving packages, bulkheads, headache racks, emergency lighting and roof racks are also installed here. Electrical and accessory labor bills at $260 per hour.

Do you do full fleet repaints and color matching?

Yes. Complete unit repaints, chassis resprays, spot refinishing, blending into adjacent panels, and clear coat restoration. Fleet colors are read with a spectrophotometer and a custom formula is built and stored under the fleet name, so a repaired panel matches the yard rather than matching a factory code that may no longer exist.

Do you handle graphics, wraps and unit numbering?

Yes. Full and partial wraps, decal removal without damaging the finish underneath, reflective marking replacement, unit numbering, and window film. Graphics work is scheduled after refinish work so fresh paint is fully cured before anything is applied, which is what keeps vinyl from lifting at the edges six months later.

Do you replace glass?

Yes. Windshield replacement runs $450 to $2,400 depending on the unit and whether a camera bracket is involved. Chip repair runs $90 to $220. When a windshield carries a forward facing camera, the calibration is performed and documented here rather than left for somebody else to discover was never done.

Do you work on electric delivery vans?

Yes, for body, paint, structural and equipment install work. High voltage systems are isolated according to the manufacturer procedure before body work begins, and the procedure for that specific model is followed and documented. Battery and drive system service itself is handled by providers who specialize in it.

Do you repair commercial trailers?

Yes. Trailer body repair, floor and frame work, landing gear, lighting circuits, tie down installation and corrosion coating. Trailer work is scheduled the same way as truck work, with an estimate written after a blueprint rather than from photographs, because trailer damage frequently extends into the frame where nothing shows from outside.

Do you perform ADAS recalibration?

Yes, on the systems affected by body, glass and structural work. Forward camera static recalibration, radar bracket alignment and target based recalibration, blind spot sensor work and backup camera reinstallation. Calibration bills at $285 per hour, and pre repair and post repair scan reports go into the file with the calibration result.

Do you work on single units or only fleet accounts?

Both. Owner operators and single unit businesses are scheduled the same way as multi unit fleets, with the same posted rates, the same documentation and the same repair procedures. The difference is logistics, since a fleet account usually staggers drop offs while a single unit operator needs the tightest possible calendar.

Next step

Put a unit on the schedule

Send the unit number, the damage, and a few photos. You get a written scope and a price band back, not a sales call.

Request a Quote(714) 909-1844

All work is performed at our Yorba Linda facility. Estimates are scheduled, not walk up.